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Available for remote work

Hi, I'm Ramil —

Detail-oriented Administrative & CRM Support Specialist transitioning into Virtual Assistance. Hands-on experience building GoHighLevel pipelines and automation systems that convert leads and save time.

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0Years Experience
0Automations Built
0Happy Clients
0Tasks Automated
Ramil Formaran
5+Yrs. Exp.
About Me

Turning Chaos Into Clean Workflows

I'm Ramil Formaran — a detail-oriented Administrative & CRM Support Specialist based in Caloocan City, Philippines, transitioning into full-time Virtual Assistance.

With a background spanning logistics at LBC Express and administrative support at Gracious Group Lending, I've built strong foundations in data management, customer communication, and workflow efficiency.

My specialty is GoHighLevel: pipelines, tagging taxonomies, automated email & SMS workflows, and appointment booking flows — all backed by real project experience.

GoHighLevel CRM90%
Workflow Automation85%
Google Workspace90%
Data Entry & Admin95%
AI Tools80%
Pipeline DesignEmail & SMS Campaigns Lead TrackingCalendar Coordination Microsoft OfficeProcess Improvement Virtual AssistanceCRM Management
Tech Stack

Tools I Work With

Google Workspace
GoHighLevel
GoHighLevel
Canva
Canva
Grammarly
Grammarly
Claude AI
Claude AI
ChatGPT
ChatGPT
Gemini
Gemini
Background

Experience & Education

Work Experience

  • Jan 2024 — Present
    Preventive & Remedial Staff
    Gracious Group Lending Phils Corp.
    Managed daily admin tasks and client records using CRM and spreadsheets. Reduced data entry errors through systematic review. Responded to customer inquiries via phone and email. Improved internal document organization.
  • July 2019 — Dec 2022
    Pre-Delivery Backroom Associate
    LBC Express
    Handled documentation and tracking in a fast-paced logistics environment. Coordinated with team members to meet delivery timelines. Communicated service updates to customers professionally.

Projects & Education

  • Self-Initiated
    Car Insurance Automation Workflows
    GoHighLevel Project
    Built a complete 5-stage automation: lead capture & tagging, hot lead estimation, package selection with conditional branching, payment & upsell sequences, and policy issuance confirmation.
  • Self-Initiated
    Medical Clinic Automation Workflows
    GoHighLevel Project
    Designed 5 automation workflows: initial booking, online booking confirmation, willing-to-start follow-up, medical history form processing, and onsite visit follow-up.
  • Education
    Associate in Computer Technology
    Datamex Institute of Computer Technology
    Foundational education in computer technology, software applications, and information systems.
Portfolio

Work That Drives Results

Car Insurance
GHL Automation · 5 Workflows

Car Insurance Automation

Complete 5-stage GoHighLevel automation: lead capture, hot lead estimation, package selection, payment & upsell, and policy issuance.

GoHighLevel · Automation
Medical Clinic
GHL Automation · 5 Workflows

Medical Clinic Automation

5-workflow system covering initial booking, online booking, willing-to-start, medical history form, and onsite visit follow-up.

GoHighLevel · Automation
📋
CRM Pipeline

Sales Pipeline System Build

Structured sales pipeline from New Lead to Closed with automated email & SMS follow-ups, tagging, and segmentation systems.

GoHighLevel · CRM
Client Reviews

What Clients Say

"

Ramil completely transformed our CRM setup. The automated pipeline he built saves us hours every week — leads are scored, tagged, and followed up without us lifting a finger.

JL
James L.
Founder, VA Staffing Agency
"

Incredibly reliable and detail-oriented. Ramil handled our admin workflows seamlessly and always delivered ahead of schedule. Highly recommend for any remote VA work.

SC
Sarah C.
Operations Manager
"

The GoHighLevel workflows he set up were clean, well-documented, and easy to hand off. Ramil clearly knows the platform inside and out.

MR
Miguel R.
CEO, Digital Marketing Agency
Get in Touch

Let's Work Together

Open to remote VA roles, CRM projects, GoHighLevel automation builds, and admin support work. Drop me a message and I'll get back to you within 24 hours.

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